For decades, companies have spent money adding instrumentation, control, reporting and management equipment, software and services to their systems... all in an effort to make sure errors are avoided and that plant output is on-time on on-quality.
Yet few, if any, companies have taken the simple step of making sure that their human interfaces are delivering necessary information in a timely and unambiguous fashion so that the operators make timely and appropriate command actions.
The Longwatch Operator's Console Recorder is a software module that enables automatic recording of your HMI or SCADA operator's console display. With this tool, Longwatch archives exactly what the operator was seeing, because it records the video that's being sent to the display itself.
Playing back what the operator was seeing can be a very valuable method for troubleshooting, training and process improvement. It can also be an important tool to help analyze what went wrong, or what can be done to avoid future problems.
The Console Recorder software requires no special hardware. It automatically records your HMI/SCADA console displays to the Longwatch Video Engine. When combined with the Video Historian's message linking capability, you can see exactly what the operator was seeing when selected events and alarms occurred.